Rain Exchange Policy
If a RedHawks home game is officially cancelled, postponed or suspended due to the weather, the following policy applies:
All paid admission tickets to a postponed or cancelled RedHawks game are good for the announced make-up game OR any remaining regular season game (based on availability).
These include the following:
- Season Tickets
- Individual tickets purchased at the RedHawks Ticket Office
- Tickets purchased online through Glitnir Ticketing.
- Tickets purchased via phone order.
- Tickets purchased through redemption of Flex Pak vouchers.
Rain-out tickets must be exchanged for new tickets (based on availability) through the RedHawks Ticket Office.
No cash refunds will be given.
Customers with group tickets for a postponed game are good for the announced make-up game OR any remaining regular season game. The tickets must be exchanged for new tickets through the RedHawks Ticket Office.
If the game is cancelled or postponed prior to gates opening, the picnic can be rescheduled or refunded. The picnic will not be refunded if the game is postponed or cancelled after the gates have been opened.
Tickets at Will Call
Customers with unclaimed tickets in Will Call need to contact the RedHawks Ticket Office (by phone at 701 235-6161 or in person at Newman Outdoor Field) to pick up tickets or to exchange for a future game.